If you purchased items as a guest before June 2020, your orders must be attached to an account before you can download the item again.
The following steps will walk you through attaching guest orders to your account.
Step 1:
Sign inĀ to your account.
Step 2:
Enter the PayPal account email address used at checkout. The email address you enter must be exactly the same the one associated with your PayPal account at the time the orders were placed. The order attacher tool will send you an email with attach links for any orders it finds.
If you do not receive an email, pleaseĀ contact supportĀ for assistance.Click on theĀ DownloadsĀ tab to go to theĀ item downloadsĀ page.
Step 3:
While signed into your account, Once the orders are attached to your account, they will be found on theĀ purchase historyĀ page.Click on theĀ DownloadĀ link next to the item you want to download.your account.Legacy orders