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General Questions
You receive the complete source code, documentation, and all assets. Your license includes 12 months of free updates and 6 months of support.
Yes! All purchases are one-time payments with no recurring fees. You own the product forever.
We offer a 14-day money-back guarantee if the product doesn't work as described. See our refund policy for details.
Yes! Our Regular License allows use in a single end product. For multiple projects, you'll need additional licenses.
Log in to your account and visit the Support section. We typically respond within 24 hours on business days.
Licensing
Regular License: Use in one project where end users don't pay to access. Extended License: Use in one project where end users pay for access (SaaS, paid apps, etc).
Yes! You can deactivate and reactivate your license on a different domain through your dashboard.
Each license allows one production domain plus one staging/development domain.
Licenses are lifetime for usage. Support access expires after the included support period.
Yes! Localhost development doesn't require activation. Activate when deploying to production.
Technical Support
Each product includes step-by-step documentation. Generally: 1) Download files, 2) Upload to server, 3) Follow the installation guide.
Requirements vary by product and are listed on each product page. Most require PHP 8.1+, MySQL 5.7+, and standard hosting.
We offer limited customization support. For major customizations, we can recommend freelancers or agencies.
We release updates as needed – typically monthly for active products. All updates include changelogs.
We recommend using child themes or separate customization files. Check the changelog before updating for breaking changes.
Payment & Billing
We accept PayPal and all major credit/debit cards through our secure payment system.
Absolutely. All payments are processed through secure, PCI-compliant payment gateways. We never store your card details.
Yes! Contact us for custom quotes on 5+ licenses or agency packages.
Invoices are automatically emailed after purchase and available in your dashboard under Order History.
All prices are in USD. Your payment processor will handle currency conversion if needed.
Downloads
After purchase, go to Dashboard > Downloads. Click the download button for each product.
Forever! Once purchased, you can download the product anytime from your account.
Yes, to prevent abuse. You have 10 downloads per product. Contact support if you need more.
Yes! Previous versions are available in your Downloads section for compatibility needs.
Try a different browser, disable extensions, or check your internet connection. Contact support if it persists.
Still need help?
Our support team is here to help. We typically respond within 24 hours.